Your rights as a consumer are important. While we firmly believe that any problem can be worked out, it is inevitable that there are situations which seem impossible to find a compromise on. Before filing a complaint about your travel club, timeshare developer or HOA, you should first understand the rules and regulations set forth by the parties that govern the industry. Next, you should make every effort to find an amicable solution to your grievance. Take every path possible to find common ground. Many complaints and issues that could have easily been solved with just a little effort can wind up costing owners, developers, associations and travel clubs a lot of money. In many cases, more money than was originally in the dispute.